faq

frequently asked questions

  • Q. What is NDIS Beauty Collective?
    NDIS Beauty Collective is a mobile hair and beauty service designed for NDIS participants and individuals with disabilities. We bring professional haircuts, styling, makeup, and more to your home for a comfortable, accessible experience.
  • Q. Who can use NDIS Beauty Collective’s services?

    Our services are tailored for NDIS clients and individuals with disabilities, but we welcome anyone seeking convenient, in-home beauty care. We work with people of all ages and abilities.

  • Q. Do you come to my home for appointments?

    Yes! We are a mobile service, which means we travel to your home or care facility to provide hair and beauty services in a comfortable, familiar environment.

  • Q. What areas do you service?

    We provide mobile services across Melbourne and surrounding suburbs. Contact us to confirm availability in your location.

  • Q. Are your services NDIS-funded?

    Yes, our services are eligible for NDIS funding under categories like personal care, community participation or self-care goals. We can assist with NDIS billing and provide quotes for your plan managers to help you claim your service costs.

  • Q. Do you work with children?
    Yes, we offer child-friendly haircuts and kids’ hair and makeup parties. We take extra care to make children feel safe and confident, especially those with sensory sensitivities.
  • Q. How do you ensure accessibility?

    Our team is trained to accommodate diverse needs, including mobility challenges, sensory sensitivities, children and communication preferences. We also offer sensory-friendly sessions as requested. 

  • Q. How do I book an appointment?
    You can book via our website, email, or phone. Visit our Contact page for details.
  • Q. What should I prepare for my appointment?
    We bring all necessary equipment and products. Just ensure a comfortable space in your home, and we’ll handle the rest!

Still have questions?

Contact NDIS Beauty Collective — we're here to help!